Skarra Jewelry Care Guide
At Skarra, we craft jewelry that’s made to last, using stainless steel plated with 18k gold. Our
pieces are designed with love, and we want to help you keep them shining for years to
come. Here’s how you can care for your Skarra jewelry:
1. **Gentle on Your Skin**
All of our jewelry is hypoallergenic, waterproof, sweat-proof, and anti-tarnish, making it safe
for even the most sensitive skin. Plus, it’s free of nickel, lead, and cadmium, so you can wear
it with peace of mind.
2. **No Fading, Just Character**
Our jewelry won’t lose its color, though it may naturally darken over time, adding character
without losing its shine.
3. **Protect Your Pieces**
Try to keep your jewelry away from sharp objects and rough surfaces. Scratches can
happen, and they may wear away the gold plating.
4. **A Gentle Touch Goes a Long Way**
After wearing your jewelry, give it a soft wipe with a muslin cloth to remove oils and dirt.
Then store it safely in the box we provide – this simple habit will help your pieces stay
beautiful longer.
5. **Avoid Lotions and Perfumes**
While our jewelry is durable, contact with lotions, perfumes, or chemicals can reduce its
lifespan. Try to put your jewelry on last, after applying any products.
By following these simple tips, you’ll keep your Skarra jewelry looking stunning, just like the
day you first put it on. Treat it with care, and it will stay with you on all of life’s beautiful
moments.
For garments with intricate hand embroidery, it is strictly advised that you dry clean the garments using the services of a reputed drycleaner.
However for garments without any hand embroidery or garments with hand block print, hand wash can also work. Hand block print is a centuries old Indian art form that utilizes a hand carved teak wood block that is dipped in dye and stamped onto fabric firmly by hand. To ensure that the delicacy and softness of your garment is maintained please follow the instructions that will help you prolong the life of your clothes:
· Wash garments only when necessary
· Wash garments by hand. Do not put them in a washing machine or dryer.
· Using cold water helps conserve fragile fabric and color of the item.
Handwash lightly with mild detergent. Do not soak any other color garment as some fabrics are prone to bleed excess color
· Avoid vigorous scrubbing. Rinse well and do not wring to remove water, gently squeeze instead.
- Air dry inside out in shade. Drying your clothes under the sun can cause color-fading
· Moderate shrinkage may be expected in cotton fabrics
· Do not iron directly on block-prints, embroidery, etc. Such clothes should be turned inside out and ironed lightly. Placing a towel/cloth between the garment and the iron will help prevent snags by the iron tip that can rip or tear. Use low heat.
· The outfits are dry clean friendly. Do not bleach or use chlorine.
At Kyeth, we are pleased to exchange your purchase that is unworn, unused, unwashed, unaltered, undamaged and retaining the original labels and tags, within 7 days from the date of delivery, for a different item. One of our Customer Care team members will be happy to assist you through this process. However, we do not provide refund/return on any product sold, only exchange (once per order) can be done for a different item or size. No return/exchange/refund can be provided on any items purchased on sale offering 30% or more discount
If any of your item/s purchased is/are eligible for exchange, please contact us at +91 9330287849 or mail us at kyethofficial@gmail.com within 48 hours of delivery. We will arrange a reverse pick up and shall send another piece after receiving your item. Since we provide free shipping only once, INR 200 will be deducted as return pick-up and reshipping from the customer’s credit amount for the item/order that is being replaced. Please write the below mentioned details on the return package:
- Full Name
- Phone Number
- Delivery address
- Email address
- Order number
- Specify the reason for exchange/the new size you’ve requested
- In case of a defective or incorrect product, please send us an image of the item
Return address:
Kyeth, 7 B &C, Tiljala road, Kolkata 700046
After sending the product back to us, delivered to us and quality check passed, we will send you a fresh piece.
We are not liable for any exchanges that we were not notified about first.
NOTE: We do not provide return/exchange for international orders.
